They stated that new numbers have been advertised and are fully operational.<\/p>\n
They’ve asked the public to take note that the telephone lines listed below are NO longer in use:<\/p>\n
013 282 8145 – not in use.<\/p>\n
013 282 8172 – not in use.<\/p>\n
013 282 8179 – not in use.<\/p>\n
013 282 8201 – not in use.<\/p>\n
013 282 8300 – not in use.<\/p>\n
The Municipality has dedicated personnel for 24\/7 call centre, but there are only four operators per shift. Generally the telephones at 24\/7 call centre rings until one of the operators becomes available.<\/p>\n
While all operators are on the line the telephones will keep ringing until one becomes available – this method is called call hunting.<\/p>\n
Active telephone lines: Emergency Telephone Numbers<\/p>\n
Water and Electrical complaints<\/p>\n
013 249 7344<\/p>\n
013 249 7348<\/p>\n
013 249 7349<\/p>\n
013 249 7714<\/p>\n
Fire and Rescue Services<\/p>\n
013 243 2222<\/p>\n
013 249 7222<\/p>\n
“The operators make every effort to ensure that all calls are answered just like at any other call centre, however some calls take longer than others,” the municipality stated.<\/p>\n
Comment on this story! SMS the word “Phone” or “Phones” to 33658 SMS cost R1,50 no free sms’s apply.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":" The Steve Tshwete municipality has responded to complaints that their emergency call centres go unanswered by stating that the 24\/7 line is being improved daily following the installation of a new system.<\/p>\n","protected":false},"author":2844,"featured_media":64157,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hasGravity":false,"cxt_article_byline":"Yaseen Gaffar","cxt_disable_google_ads":false,"footnotes":""},"categories":[7,2],"tags":[],"class_list":["post-64156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news","category-news-headlines"],"category_labels":{"Category":"News","SubCategory":"Local news"},"_links":{"self":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts\/64156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/users\/2844"}],"replies":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/comments?post=64156"}],"version-history":[{"count":0,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts\/64156\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/media\/64157"}],"wp:attachment":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/media?parent=64156"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/categories?post=64156"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/tags?post=64156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}