Members of the public are frustrated at the long queues to which sometimes only two tellers assist – resulting in waiting times of up to an hour.<\/p>\n
It is worse on Fridays and during month-end, when the banks get really busy and according to customers there seems to be no end in sight.<\/p>\n
An ABSA Bank<\/a> client vented his frustrations this week, saying there are up to 14 tellers but at any given time only two tellers serve the queue.<\/p>\n \u201cWaiting times would be shortened to just a few minutes if more tellers were open,\u201d he said.<\/p>\n A media enquiry was sent to ABSA Bank<\/a> on Monday and a full response will be published in the Middelburg Observer this Friday.<\/p>\n \u2022 Have you had a similar experience at ABSA Bank<\/a>? Tell us your story via email yaseen@mobserver.co.za or call\/ Whats App 072 110 2710.<\/p>\n Send a message to our SMS line 33658 or add us onto Facebook<\/a> and Twitter<\/a> @Mobserv<\/a> to receive your free daily news updates. You can also WhatsApp us on this number 079\u00a0426 1396<\/p>\n Also check out our Video\u2019s<\/a> on Youtube<\/a> daily!<\/p>\n","protected":false},"excerpt":{"rendered":" There’s an increasing number of customer complaints with regards to waiting times and service at ABSA Bank, affecting both branches in the CBD and Middelburg Mall.<\/p>\n","protected":false},"author":1848,"featured_media":51749,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hasGravity":false,"cxt_article_byline":"Yaseen Gaffar","cxt_disable_google_ads":false,"footnotes":""},"categories":[7,2],"tags":[5180,5184,5183,5182,5179,1762,5181],"class_list":["post-51745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-news","category-news-headlines","tag-banking","tag-customers-complain","tag-lanes","tag-lines","tag-middelburg-absa-bank","tag-middelburg-cbd","tag-tellers"],"category_labels":{"Category":"News","SubCategory":"Local news"},"tag_labels":["Banking","customers complain","lanes","Lines","Middelburg Absa Bank","Middelburg CBD","Tellers"],"_links":{"self":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts\/51745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/users\/1848"}],"replies":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/comments?post=51745"}],"version-history":[{"count":0,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/posts\/51745\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/media\/51749"}],"wp:attachment":[{"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/media?parent=51745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/categories?post=51745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/middelburg-observer\/wp-json\/wp\/v2\/tags?post=51745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}