{"id":257682,"date":"2020-05-13T06:30:00","date_gmt":"2020-05-13T04:30:00","guid":{"rendered":"https:\/\/germistoncitynews.co.za\/257682\/new-consumer-billing-system-being-rolled-out-in-germiston\/"},"modified":"2020-05-12T14:18:22","modified_gmt":"2020-05-12T12:18:22","slug":"new-consumer-billing-system-being-rolled-out-in-germiston","status":"publish","type":"post","link":"https:\/\/develop.citizen.co.za\/germiston-city-news\/news-headlines\/2020\/05\/13\/new-consumer-billing-system-being-rolled-out-in-germiston\/","title":{"rendered":"New consumer billing system being rolled out in Germiston"},"content":{"rendered":"<p>The City of Ekurhuleni is in the process of migrating to a new and improved consumer billing system.<\/p>\n<p>The new system will be rolled out in phases until June.<\/p><div class=\"stream-item stream-item-in-post stream-item-inline-post aligncenter\"><\/div>\n<p>The roll-out of the system to Germiston Customer Care Centre will take place between May 9 and 20.<\/p>\n<p>The billing processes will be affected during the system migration; therefore, account statements, including on the Siyakhokha website, will be delayed.<\/p><div class=\"stream-item stream-item-in-post stream-item-inline-post aligncenter\"><\/div>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><span style=\"color: #ff0000\">ALSO READ:<\/span><\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/germistoncitynews.co.za\/256268\/remember-these-safety-tips-a-head-of-winter\/\" target=\"_blank\" rel=\"noopener noreferrer\">Remember these safety tips ahead of winter<\/a><\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/germistoncitynews.co.za\/249973\/residents-must-stay-alert-as-impostors-pose-as-fake-officials-says-da-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Residents must stay alert as impostors pose as fake officials says DA<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>However, account payments will not be affected and all payment platforms will be available to customers.<\/p>\n<p>Customers are reminded to continue paying their monthly account by the due date, as credit control measures will still be applied.<\/p>\n<p>The metro has established a dedicated Siyakhokha WhatsApp number (063 306 3152) to help customers send their proof of payments and assist with credit control reconnections.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><strong>Hav<\/strong><strong>e a story?<\/strong><\/p>\n<p style=\"text-align: center\">Contact the newsroom by emailing: Melissa Hart (Editor)<span class=\"apple-converted-space\">\u00a0<\/span><strong><a class=\"anchor_post\" href=\"https:\/\/germistoncitynews.co.za\/wp-admin\/germistoncitynews@caxton.co.za\">germistoncitynews@caxton.co.za,<\/a>\u00a0<\/strong>Leigh Hodgson (News Editor)<span class=\"apple-converted-space\">\u00a0<\/span><strong><a class=\"anchor_post\" href=\"mailto:leighh@caxton.co.za\">leighh@caxton.co.za\u00a0<\/a><\/strong>or Busi Vilakazi (Journalist)\u00a0<a class=\"anchor_post\" href=\"mailto:busiv@caxton.co.za\"><strong>busiv@caxton.co.za.<\/strong><\/a><\/p>\n<p style=\"text-align: center\">Also follow us on:<\/p>\n<p style=\"text-align: center\"><a class=\"anchor_post\" href=\"https:\/\/www.facebook.com\/germistoncitynews\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-210323\" src=\"https:\/\/germistoncitynews.co.za\/wp-content\/uploads\/sites\/31\/2019\/07\/Facebook.jpg\" alt=\"\" width=\"210\" height=\"62\" \/><\/a><\/p>\n<p style=\"text-align: center\"><a class=\"anchor_post\" href=\"https:\/\/twitter.com\/GCNnews?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-210324\" src=\"https:\/\/germistoncitynews.co.za\/wp-content\/uploads\/sites\/31\/2019\/07\/Twitter.jpg\" alt=\"\" width=\"210\" height=\"62\" \/><\/a><\/p>\n<p style=\"text-align: center\"><a class=\"anchor_post\" href=\"https:\/\/www.instagram.com\/germistoncitynews\/?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-210325\" src=\"https:\/\/germistoncitynews.co.za\/wp-content\/uploads\/sites\/31\/2019\/07\/Instagram.jpg\" alt=\"\" width=\"210\" height=\"62\" \/><\/a><\/p>\n<p style=\"text-align: center\"><a class=\"anchor_post\" href=\"https:\/\/www.youtube.com\/channel\/UCblgxW6BRXTLGLQvpcumLqA\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-210326 aligncenter\" src=\"https:\/\/germistoncitynews.co.za\/wp-content\/uploads\/sites\/31\/2019\/07\/youtube.jpg\" alt=\"\" width=\"210\" height=\"62\" \/><\/a><\/p>\n<p style=\"text-align: center\"><a class=\"anchor_post\" href=\"https:\/\/germistoncitynews.co.za\/newsletter-signup\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-210327 aligncenter\" src=\"https:\/\/germistoncitynews.co.za\/wp-content\/uploads\/sites\/31\/2019\/07\/Newsletter.jpg\" alt=\"\" width=\"210\" height=\"62\" \/><\/a><\/p>\n<p style=\"text-align: center\">\n<\/p><div class=\"stream-item stream-item-below-post-content\">\n<div class='tenancy_slot tenancy_slot_1 jannah_ad' style='display: none;' data-query-id='2de66cc09a03538b9526ac1feb9abbbb'><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The billing process for Germiston customers will be affected until May 20.<\/p>\n","protected":false},"author":1848,"featured_media":257686,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hasGravity":false,"cxt_article_byline":"Content provided","cxt_disable_google_ads":false,"footnotes":""},"categories":[8515,2],"tags":[1556,31313,1003,979,969,2734,1002,2856,1004],"class_list":["post-257682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-municipal-news","category-news-headlines","tag-accounts","tag-billing-system","tag-ekurhuleni","tag-germiston","tag-germiston-city-news","tag-melissa-hart","tag-metro","tag-municipal-accounts","tag-municipality"],"amp_enabled":true,"category_labels":{"Category":"News","SubCategory":"Municipal"},"tag_labels":["Accounts","billing system","Ekurhuleni","germiston","germiston city news","melissa hart","metro","municipal accounts","municipality"],"_links":{"self":[{"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/posts\/257682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/users\/1848"}],"replies":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/comments?post=257682"}],"version-history":[{"count":0,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/posts\/257682\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/media\/257686"}],"wp:attachment":[{"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/media?parent=257682"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/categories?post=257682"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/develop.citizen.co.za\/germiston-city-news\/wp-json\/wp\/v2\/tags?post=257682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}