In light of this, Hyundai has announced that they will continue to support its customers with a global warranty extension for vehicles with original warranties expiring between March and June 2020. Depending on the specific market, customers can expect up to a three-month extension. Locally, customers that own vehicles with warranties and service and maintenance plans expiring during the lockdown can expect an extension until the end of May 2020. Should the lockdown continue longer than the proposed end date of 16 April, further extensions will be put into place.<\/p>\n
Hyundai has identified around 1.2 million vehicles globally that will be affected by lockdowns and thus has made the decision to extend the original warranties as the vehicle owners are unable to visit dealerships due to being classified as non-essential facilities. Hyundai hopes that this will address the concerns of their customers and further add incentive to remain home and adhere to social distancing guidelines set by their respective governments.<\/p>
\u201cWe are pleased to inform Hyundai owners in South Africa that the COVID-19 lockdown measures will not have an impact on your car\u2019s service and maintenance plan and warranty. If your vehicle is due for service during the lockdown period, we have extended your service date by eight weeks to accommodate the measures surrounding COVID-19. Consideration of a further extension will be given if the national lockdown \u00ad\u2013 due to end on 16 April \u2013 is prolonged in our country. Please do not hesitate to contact us via email at icare@hyundai.co.za<\/a>\u00a0if you have any questions or concerns,\u201d Michael Rohde, after-sales director, Hyundai Automotive South Africa.<\/p>\n \u201cWith these global warranty extensions, we wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers\u2019 health and safety, we care about the \u2018health\u2019 and safety of their vehicles as well,\u201d Wonhong Cho, executive vice president and head of Customer Experience Division, Hyundai Motor Company.<\/p>