{"id":226554,"date":"2019-12-30T06:30:28","date_gmt":"2019-12-30T04:30:28","guid":{"rendered":"https:\/\/germistoncitynews.co.za\/?p=226554"},"modified":"2019-12-24T15:52:48","modified_gmt":"2019-12-24T13:52:48","slug":"keeping-staff-motivated-festive-season","status":"publish","type":"post","link":"https:\/\/develop.citizen.co.za\/germiston-city-news\/news-headlines\/2019\/12\/30\/keeping-staff-motivated-festive-season\/","title":{"rendered":"Keeping staff motivated over the festive season"},"content":{"rendered":"

Keeping staff motivated while having to work abnormal hours can be challenging during the busy festive season.<\/p>\n

Morne Cronje, FNB head of franchising said the most common issues that businesses deal with during the festive season include distractions, demotivated staff and low productivity.<\/p>

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For some businesses, such as food franchises, this can often be the busiest and most profitable time of the year.<\/p>\n

As a result, businesses cannot afford to make any mistakes.<\/p>

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\u201cAs a business owner, it is important to ensure that your staff feel appreciated and motivated during this time.<\/p>\n

\u201cFranchise owners are encouraged to plan adequately in order to maximise sales, while not compromising on the quality of products and services delivered,\u201d said Cronje.<\/p>\n

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ALSO READ:<\/span><\/p>\n

Take the necessary precautions when sharing money with relatives this festive season<\/a><\/p>\n

Challenges of shopping online<\/a><\/p>\n

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Here are some tips on how franchise owners can keep their staff motivated:<\/strong><\/p>\n

\u2022 Enough resources \u2013 evaluate if the current staff can cope with the festive season spike, and whether they won\u2019t be too stretched. Overworked employees can potentially become demotivated resulting in the standard of service dropping.
\nBusiness owners should consider hiring temporary staff to help bolster the current team to be able to deal with the busy period.<\/p>\n

\u2022 Create flexible hours – given the long hours that staff have to work during the busy festive period, with stores closing later, it may be ideal to offer employees flexible working times where appropriate. For example, creating a roster where some employees can leave earlier or work half day, in order to spend time with family and friends.<\/p>\n

\u2022 Hands on approach – where possible, management should help staff to manage the workload during the busiest days. While you may not be able to do this every day, the time you spend helping your staff will be appreciated as your presence can possibly motivate them.<\/p>\n

\u2022 Communication \u2013 monitor and establish open communication with all employees to proactively manage any potential issues before they impact on productivity.<\/p>\n

\u201cLastly, offering your staff incentives such as bonuses and\/or recognition payment can motivate them to raise their performance.<\/p>\n

\u201cThis will show that you value their contribution to the business and are willing to reward them for the hard work they are producing,\u201d said Cronje.<\/p>\n

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Hav<\/strong>e a story?<\/strong><\/p>\n

Contact the newsroom by emailing: Melissa Hart (Editor)\u00a0<\/span>germistoncitynews@caxton.co.za,<\/a>\u00a0<\/strong>Leigh Hodgson (News Editor)\u00a0<\/span>leighh@caxton.co.za\u00a0<\/a><\/strong>or Ashley Kiley (Journalist)\u00a0ashleyk@caxton.co.za.<\/a><\/strong><\/p>\n

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