{"id":223014,"date":"2019-11-07T14:30:21","date_gmt":"2019-11-07T12:30:21","guid":{"rendered":"https:\/\/germistoncitynews.co.za\/?p=223014"},"modified":"2019-11-07T15:50:33","modified_gmt":"2019-11-07T13:50:33","slug":"siyakhokha-reaches-milestone-exceeding-100-000-users","status":"publish","type":"post","link":"https:\/\/develop.citizen.co.za\/germiston-city-news\/news-headlines\/2019\/11\/07\/siyakhokha-reaches-milestone-exceeding-100-000-users\/","title":{"rendered":"Siyakhokha reaches milestone by exceeding 100\u00a0000 users"},"content":{"rendered":"

The metro is proud to announce that its online municipal bill payment system, Siyakhokha, which directly belongs to the metro has gained a staggering 100 000 registered users in only four months.<\/p>\n

The platform assists the metro to collect revenue for municipal services rendered in a fast, easy and reliable manner.<\/p>

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Siyakhokha has even taken it a step further and ensured that the system only gets better with time.<\/p>\n

It has recently leaped into the second phase of the system upgrade, which means there are added features that are going to make the lives of users even better and simpler.<\/p>

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With the deployment of the new features, the payment system now allows for instant EFT payments.<\/p>\n

This means customers will now have a third payment method, in addition to Masterpass payments and debit orders.<\/p>\n

This method will enable the customers to have money debited and\/or collected immediately from their bank accounts.<\/p>\n

The enhancement will ensure real-time transaction and payment of your municipal account; therefore, improved service delivery, and it will curb unwarranted notifications and disconnections.<\/p>\n

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Registered Siyakhokha users will now also receive statement notifications via SMS or e-mail as soon as your new monthly statement is uploaded on Siyakhokha.<\/p>\n

It will inform you of the amount due and payment due date.<\/p>\n

The metro is proud to provide its residents with a safe and user-friendly payment system that allows easy ways to access, view, manage and pay your municipal account.<\/p>\n

The municipality encourages all residents who have not registered to visit www.siyakhokha.ekurhuleni.gov.za to register.<\/p>\n

Once registered, you will then be able to access, manage and pay your municipal account.<\/p>\n

The community can also contact the Siyakhokha call centre by calling 011 999 5102 (weekdays between 8am and 5pm or weekends between 8am and 1pm) or email to Siyakhokha@ekurhuleni.gov.za.<\/p>\n

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Hav<\/strong>e a story?<\/strong><\/p>\n

Contact the newsroom by emailing: Melissa Hart (Editor)\u00a0<\/span>germistoncitynews@caxton.co.za<\/a>\u00a0<\/strong>or Leigh Hodgson (News Editor)\u00a0<\/span>leighh@caxton.co.za<\/a>\u00a0<\/strong>or Ashley Kiley (Journalist)\u00a0ashleyk@caxton.co.za<\/a><\/strong><\/p>\n

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