You are looking for a mechanical workshop, motor body repairer, or even to buy a new car and you don\u2019t know where to start.<\/p>\n
Well, accreditation is a good place to start, said Jakkie Olivier, CEO of the Retail Motor Industry Organisation (RMI<\/a>).<\/p> \u201cBy using a business accredited by a reputable association such as the RMI, you can be assured of good workmanship and recourse in the unlikely event that the job is not completed to acceptable standards,\u201d he said.<\/p>\n \u201cAccredited businesses will be run by highly-skilled professionals, with excellent service-levels, administrative support and quality parts and repair equipment.\u201d<\/p> He explained that during the accreditation process a business undergoes a thorough assessment.<\/p>\n Aspects including the health and safety operating procedures are scrutinised, as are the premises, tools and equipment, administration, waste removal, staffing and so on.<\/p>\n Even aspects of the business such as insurance of the client\u2019s vehicle whilst on the property of the repairer, parking facilities, lighting, ventilation and uniforms are inspected.<\/p>\n \u201cIt is a rigorous process that we believe is essential to ensure customers know they are dealing with professionals and feel protected,\u201d he said.<\/p>\n <\/p>\n ALSO READ:<\/span><\/p>\n Insured \u2013 could you still be liable for your car repairs?<\/a><\/p>\n Get fuel efficient and maintain your car for less, says MIWA<\/a><\/p>\n <\/p>\n The level of staff training is also an important aspect of the accreditation process.<\/p>\n \u201cUnfortunately, skills shortages are a reality.<\/p>\n \u201cTo achieve accreditation, businesses have to prove their staff have sufficient training and on-the-job experience as well as specific qualifications to meet the needs of their customers,\u201d said Olivier.<\/p>\n Possibly the most important benefit of using an accredited business is the knowledge that there is an association you can deal with in the event of a bad service or poor workmanship experience.<\/p>\n \u201cOwning a motor vehicle or a fleet is a big investment.<\/p>\n \u201cThe purchase price alone is a major financial commitment and repairs don\u2019t come cheap.<\/p>\n \u201cIt is, therefore, very important that you can trust the repairer to do the best job at the most affordable price.<\/p>\n \u201cIf this is not your experience then you need to approach the accrediting association, such as the RMI, to assist in a dispute resolution process.<\/p>\n \u201cThe same applies when buying a car.<\/p>\n \u201cIf you are not happy with the product or promises have not been met by the selling agent then there is a body to hear your side of the story,\u201d he said.<\/p>\n \u201cDon\u2019t be afraid to ask for proof of accreditation when considering a business.<\/p>\n \u201cAlternatively contact the accrediting body and ask for a referral in your area.<\/p>\n \u201cIt is worth the extra admin to ensure you receive the service you deserve.\u201d<\/p>\n <\/p>\n Hav<\/strong>e a story?<\/strong><\/p>\n Contact the newsroom by emailing: Melissa Hart (Editor)\u00a0<\/span>germistoncitynews@caxton.co.za<\/a><\/strong>\u00a0or Leigh Hodgson (News Editor)\u00a0<\/span>leighh@caxton.co.za<\/a>\u00a0<\/strong>or Kgotsofalang Mashilo (journalist)\u00a0kgotsofalangm@caxton.co.za<\/strong><\/a><\/p>\n Remember to visit the Germiston City News on the following social media platforms:<\/p>\n Facebook<\/a><\/strong><\/p>\n Twitter<\/a><\/strong><\/p>\n Instagram<\/a><\/strong><\/p>\n YouTube<\/a><\/strong><\/p>\n Or add the GCN on\u00a0<\/b><\/span>WhatsApp 079 406 1181<\/strong>\u00a0<\/span>or\u00a0BBM (BBM Pin: 7F102137)<\/strong>\u00a0<\/b><\/span>today, to get all the latest news.<\/p>\n Catch-up on more local news with our sister newspapers\u00a0<\/span>Bedfordview Edenvale News<\/a><\/strong>,\u00a0<\/span>Alberton Record<\/a><\/strong>\u00a0and\u00a0<\/span>Kempton Express<\/a><\/strong>.<\/p>\n <\/p>\n