Several businesses in President Street, including Delville Engineering, were left without power last Tuesday.<\/p>\n
A company representative claimed they reported the outage to the metro at 7am and received a reference number.<\/p>
However, when they followed up with metro, to get an estimated turnaround time, they were told on six separate occasions that the metro\u2019s technicians were on a breakdown, and would attend to the problem as soon as they could.<\/p>\n
This was little comfort to the affected businesses that were losing income with each passing hour.<\/p>
The GCN sent a query to the metro to find out what had caused the outage and when the power would be restored.<\/p>\n
The metro was also asked to clarify what breakdown the technicians\u2019 were attending to and why it had taken so long to resolve.<\/p>\n
Themba Gadebe, spokesperson for the metro said, \u201cThe technicians responded to the power outage on Wednesday.\u201d<\/p>\n
Which he claimed was the same day the matter was reported, however, this did not match with claims from Delville Engineering who reported the outage last Tuesday.<\/p>\n
Gadebe went on to explain that the breakdown the technicians were dealing with simply meant that there were no technicians available to see to the fault when it was reported.<\/p>\n
\u201cBased on a high volume of calls, there was a delay in response to the outages as most outages need teams to collectively work on the problem for a speedy restoration of supply,\u201d he said.<\/p>\n
Theft of electrical equipment in the pillar box was to blame for the outage and according to Gadebe power was restored to the area by Wednesday evening.<\/p>\n
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