A Rondebult family was recently left without power for two weeks.<\/p>\n
Wayne Pofaan called the Germiston City News desperate for help, \u201cMy family cannot live like this anymore,\u201d he said.<\/p>
Pofaan believed that the cause of the problem was the prepaid meter installed in his home; but, despite numerous calls to the metro, no one had come to the home to inspect the meter and help restore power.<\/p>\n
The GCN sent an urgent query to the metro to find out why it had taken so long for them to respond to the issue.<\/p>
Themba Gadebe, spokesman for the metro, responded to the query, stating, \u201cThe problem was not related to a prepaid meter, but rather a power outage.<\/p>\n
The original call was logged on Monday, February 13, and was unfortunately dispatched incorrectly resulting in its not being attended to,\u201d he said.<\/p>\n
Gadebe insisted that these types of errors do not happen often.<\/p>\n
\u201cThe metro apologises for the inconvenience this has caused.<\/p>\n
\u201cA new call was later logged on Monday, February 27; a team attended to the tripped circuit breaker in the meter box outside the home and restored power,\u201d he said.<\/p>\n
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